Babel3D

What is Babel3D?

Babel3D is an online 3D file translation service which allows you to convert between popular file formats like SketchUp, 3DS, OBJ, etc.

Babel3D also has a supporting mobile visualization application called Glovius, which allow you to visualize 3D models on mobile devices (available for iOS & Android).

What are the formats supported?

Please check out the Translate page for information on which all formats are supported.

How do I get started?

First you will need to create a free account on Babel3D (via the Registration page). Thereafter you should receive an email asking you to verify your account. Once your account is verified, you will be able to upload your files for translation.

I haven't received my account verification email...

Sometimes the account verification email gets marked as spam, so please check your spam folder. Additionally, you can have us resend the verification email by submitting your registration information again via the Registration page.

If you are still unable to verify your account, please drop us an email at support@babel3d.com.

I am unable to upload a file...

You can upload files with size upto 50 MB. If you want to upload a larger file, you can zip up the file and see if the size comes down below 50 MB. Sometimes an upload will fail due to a timeout on the server, therefore you will need to have a connection with a good upload speed.

If you are trying to upload files from your workplace, then the firewall at your workplace may prevent upload of files beyond a certain size.

How long does it take to translate a file?

Typical file translations are over within a couple of seconds. In general the time depends on the size of the input file and a few other factors. Files submitted for translation are also queued up and processed on a first come first serve basis.

How much does it cost to translate a file?

Each translation will cost you $0.99. That said, when you first register with Babel3D, you are automatically assigned a credit of $9.90, which allows you to do 10 translations for free.

How will I come to know when my translation is complete?

You can open your My Files page to check the status of the files you submitted for translation. If a file gets translated successfully, then a download link appears next to the file, and you can download the translated file by clicking on this link.

Can I download the translated file any time I want to?

Yes. You can download these files whenever you want to, and you can choose to permanently delete them from our servers as and when you please.

Do you store the input files uploaded to Babel3D?

The input files are deleted from our servers as soon as the conversion process completes successfully.

Why is the translated file zipped?

We always zip the translated file because in many cases the translated output comprises of multiple files. These are zipped together in a single file for convenient download.

How do I translate a file which references external textures?

You can zip up all the files and submit it for translation. Currently, only the ZIP file format (*.zip) is supported (compression formats like RAR, GZ, 7z etc. are not supported).

When uploading a zip file just make sure that the name of the zip file is formatted like this [name of the main input file with extension].zip. For example, filename.obj.zip.

My translation failed...

Once in a while some translation jobs may fail. There are several reasons why this might happen. In case one of your files fail to translate, please write back to us, and we will have a look at the problem and refund you if required.

I have a question...

You are welcome! You can drop us a mail at support@babel3d.com regarding your queries. We will get back as soon as possible.