Frequently Asked Questions
Is the Babel3D Basic account really free?
Yes. Plus, there is no credit card required.
Can I change plans anytime?
You can change plans from your Account page anytime.
Does each person I share with, needs a Babel3D account?
Yes. We offer a free account for people to easily view files shared with them.
What happens when I hit my limit with the Basic plan?
When you hit the upload limit of your basic plan - Upgrade to increase your limit.
What payments do you accept?
We accept all major credit cards. You can also pay by wire transfer for our Annual plans.
Will my data remain private and safe?
Your Babel3D data is private and secure. We use SSL for security. We do not share your data with anyone or provide anybody access to it.
How long can I use my Basic account?
Your Basic plan account does not expire. It is not a trial account. It is free forever.
Please write to us at firstname.lastname@example.org
with your questions and feedback. We are here to help!
What is your refund policy?
If you are not happy with Babel3D, just write to us at email@example.com
and we will take care of the rest. We will also refund the charge and move you back to the Basic plan if you were just charged for a subscription, or forgot to cancel the subscription and havent used it in a while. Please note that we will not be able to refund charges going back more than a month.